Shipping policy

Home Delivery Orders:

Most orders take 3-5 full business days to process before shipment. Orders made after 9 AM on a business day will start processing the following business day.

Express Orders:

Express orders are orders with any shipping method other than Home Delivery or In-Store Pickup. Express orders are usually processed within 2 Business Days, will receive no refund for express shipping. FedEx does not guarantee any of their express shipments; we are not responsible if any package does not arrive within the desired time restraints. Orders received between 9 AM on Friday and 11:30 PM on Sunday will begin processing the following Monday. Orders made after 9 AM on a business day will start processing the following business day.

In-Store Pickups:

In-Store pickups have a 3 business day processing period as well. Instore pickup customers will be contacted via phone when orders are dropped off at the specified store and are ready to pick up. Orders made after 9 AM on a business day will start processing the following business day.

Other Details:

Orders with multiple items may ship separately.
Orders do not generally process over the weekends and only business days will be considered processing days. All orders received after 9:00 AM will be processed the following business day.
We do not ship outside the United States.
Due to legal restrictions we cannot mount bindings to skis.
All orders will be shipped via FedEx. That means we cannot ship to any PO Box or military addresses.
Free shipping promotions only apply to the continental United States (Alaska & Hawaii excluded).
Occasionally fulfilling orders can take longer than normal because we keep our inventory at our local ski shops and it can take a while to track down certain items.

 

UPDATED 3/24/2020