No. Our online deals are for online orders, price and products only.
We offer a *30-Day Money Back Guarantee, If for any reason you are not completely satisfied with your purchase. Any unopened/unused merchandise must be postmarked within 30 days of the date the package is delivered to receive a full refund for the cost of the item(s). After the 30 days you may return your item with a 15% restocking fee. No returns will be accepted 60 days after purchase date. All items must be returned in their original condition, including the manufacturer's packaging and tags (Including price tags). Customers are responsible for return shipping costs and insurance, except in the event of our error.
*Please be aware that we will not accept returns on mounted skis.
**We reserve the right to charge a re-stocking fee or refuse a return if any of the above conditions are not met.
1.Call our toll free number 1-855-BUY-SKIS (1-855-289-7547) prostaff@utahskis.com to receive a Qualified RMA#
2.Send your packaged item to
The Prostaff Ski 'N See
2322 South Presidents Dr. West Valley City, Utah 84120 STE A
To expedite your exchange, we request that you order the new item you want to exchange on UTAHSKIS.com. This will ensure the item does not go out of stock. Upon receipt of your original returned order, we will credit your account.
UtahSkis.com is strictly prohibited from shipping outside the United States per our dealer agreements. All orders must have a United States shipping address otherwise they will be cancelled. Free shipping is only available in the 48 continental United States.
For those with a Utah billing address, we do charge sales tax. Updated: 2/5/19
Orders will be processed within 72 hours of being received. Due to extreme weather conditions orders may occasionally take more than 72 hours to process; we will do our best to inform you when this happens. Express orders processed within 48 hours, will receive no refund for express shipping. FedEx does not guarantee any of their express shipments; we are not responsible if any package does not arrive within the desired time restraints. Orders received after 11:00 AM on Friday will be shipped the following Monday. FedEx Home Delivery will usually arrive in 3-5 days after shipment.
We do not mount bindings to skis before shipping them out. For a better mount, we need the ski boot present.
All of our demo skis and snowboards have been used as part of our rental fleet in Utah.
When purchasing a demo ski or snowboard, keep in mind it may take up to 4 days before the item is shipped. This is due to our inspection and tuning process. Each demo ski and snowboard is properly tuned via our Montana Crystal Rock tuning machine for a precise tune.
The exact condition of each set of demo skis or demo snowboard may slightly vary from one to the other. We do, however, ensure through our inspection and tuning process that you will still be receiving a quality product.
All demo skis come with demo ski bindings mounted. The demo ski bindings included are adjustable to the majority of boot sizes.
Demo snowboards do not come with demo bindings.
